Restore Comfort, Reclaim Movement.
Give Your Overworked Hands The Recovery They Deserve, Fast Relief, Better Comfort, & Everyday Mobility.
Frequently Asked Questions
What makes Healvance different?
We focus on simple, easy-to-use wellness solutions that help support everyday recovery and relaxation without complicated setups.
Who Are Our Products Designed For?
Our products are designed for those who experience daily tension, stiffness, soreness, or discomfort from work, aging, repetitive movement, or busy lifestyles.
Where are you located?
Our head office is located in Sydney, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at healvance.au@gmail.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Healvance, Our mission is to support pain relief & physical recovery through thoughfully designed products that helps people reduce daily discomfort , restore mobility & live a more active comfortable life.
We believe everyone deserve simple solutions that support long term wellbeing.
Fast, Free & Secure Shipping Australia Wide
Relief should be accessible. That's why we provide fast, free shipping on every order. All orders are carefully prepared & delivered directly to your door so you can begin your recovery journey without delays.